Shipping, Refund & Returns Policy
All sales are final. We will make every attempt to correct any damaged, or missing items.
Shipping Policies
All items are shipped from Indianapolis, IN when purchased through jrfwriting.com
Purchases via jrfwriting.com
When using https://jrfwriting.com to purchase a book, your shipping rates will be determined by USPS, the amount of books you purchase, and the speed you choose. This applies for all addresses, domestic and international.
Purchases via Google
These rates are subject to change.
United States – Rates are based on USPS Media Mail and will vary based on location.
Europe, Asia, Oceania, & Africa – It can take up to 21 business days for your package to arrive.
- 25 US and under = 35 USD Shipping
- 25-50 = 45 USD Shipping
- 50-75 = 55 USD Shipping
- 75-100 = 65 USD Shipping
- 100+ = 75 USD Shipping
North America (Not US) – It can take up to 21 business days for your package to arrive.
- 25 US and under = 10 USD Shipping
- 25-50 = 20 USD Shipping
- 50-75 = 30 USD Shipping
- 75-100 = 40 USD Shipping
- 100+ = 50 USD Shipping
South America – It can take up to 21 business days for your package to arrive.
- 25 US and under = 15 USD Shipping
- 25-50 = 25 USD Shipping
- 50-75 = 35 USD Shipping
- 75-100 = 45 USD Shipping
- 100+ = 55 USD Shipping
Refunds
Refunds will only be issued at JRF Writing’s discretion. Digital Items will not be refunded once accessed, no exceptions.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale Items
Sale items will only be refunded at the sale rate.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at jrfwriting@gmail.com.
Shipping Returns
To return your product, you should mail your product to: 8963 Faulkner Drive, Indianapolis, IN 46239.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need Further Help?
Contact us at jrfwriting@gmail.com or 317-750-3235 for questions related to refunds and returns.